“If you go fast, go alone. If you want to go far, go together.”
4 key steps in a workshop to facilitate a transformation
Why work with a facilitator?
The facilitator prepares and supports the group in adapting to the complex or novel situations it faces, both current and future, by challenging its habits of thinking and doing. How often do we complain about always obtaining the same results, and how often do we repeat the same way of doing things that ends up with the same unsatisfactory results?
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Expert in collaborative methods, focused on process and group dynamics. Therefore, a facilitator is responsible for designing and conducting collaborative work processes to help a group be productive and achieve its workshop objectives. A facilitator may use coaching exercises in the design and conduct of a facilitation workshop (e.g., the Walt Disney model for boosting creativity).
Expert in the emotional springs of a group and its ability to give and receive feedback, a coach focuses on the quality of relationship with oneself and others in the group. A coach stimulates a group to improve its performance and communication. Sharing feedback is part of his role, unlike the facilitator.
Expert in pedagogy and the learning process. a trainer is responsible for transmitting content to each participant, and the individual and collective dynamics to help everyone learn.
A team building activity can be a step before a facilitation workshop or an activity in the workshop. It allows a group of people who know each other – or not – to become a group, to develop the team spirit they do not yet have, and to create links between members. Team building also acts on the exchange and collaboration within a group.
When facing a complex or novel situation, it’s sometimes difficult to assess the situation with discernment and the necessary distance you need when you’ve got your “head in the game.” Managing participants, content, or a problem to solve simultaneously in a given timeframe is challenging.
The contribution of a third person, the facilitator, helps the group to take a step back, ask itself the right questions, adjust its vision or understanding of the situation, and share the expression of everyone to align their points of view and ideas to co-construct a suitable solution shared by the group.
Anyone can take part in a facilitation workshop. The framework for the workshop defines the needs, the expected outcome, and the composition of the group (participants and/or stakeholders relevant to the situation/issue). Anyone who can contribute their point of view, knowledge, ideas, or expertise is welcome, regardless of their hierarchical level, whether employee, customer, or expert, depending on the issue to be addressed or the solution provided.
Here are some examples of facilitation workshops :
- Workshop to identify and optimize processes and working methods after merging two teams. The workshop strengthened team members’ cohesion, shared goals, and collaboration.
- Adaptation and optimization of processes and workload of a team based on the LEAN method. Reduction of the team workload by 20%.
- Board of directors’ decision-making and strategy alignment
- Assessment and implementation of a structural and organizational change project resulted in the strengthening of team commitment.
- “World café” workshop with 50 people to improve well-being at work. The world café format is a creative process that aims to facilitate constructive dialogue and sharing of knowledge and ideas to create a network of exchange and action.